I Did Not Receive my Full Amount of EntriesUpdated a year ago
So sorry for the issues! If you did not receive the amount of entries you though you would, there first are a couple things to clear up, that maybe would lead to lower entries than expected.
1. Entry Multipliers
Any entry multiplier promotion will be calculate as: (Entry Multiplier * subtotal = Entries).
That means if we are running a 20x entry promo and your subtotal is $40, (20 * 40 = 800 entries.
2. Discount Codes
If you applied a discount code to your order, your total entries will be lowered as well. For more information, check out this article.
After considering these, if you believe you are due more entries, definitely reach out to us so we can look into it! You can send us a message using the chat bubble at the bottom left of this page, or send an email to [email protected]