Exchange an Item that has Been DeliveredUpdated a year ago
Firstly, if you are looking to exchange an item for an order you just placed, head to our article on Exchanging an Item that has not Shipped.
If you received an item and you're not satisfied with it, we make it a priority to get you something you'll love! Whether the product was too small, too big, or you just saw a different product that you would prefer, send our customer care team a message with the following information:
- Order Number, or Full Name and Phone Number
- Item you received that you would like to exchange
- New item that you would like to exchange for. (Screenshots from our site are preferable!)
Send this information to us using the chat bubble on the bottom left of this screen, or send an email to [email protected]!
With this information, our team will send out a package with the correct item, and a return label to send back the item you currently have. Please send back your item at your earliest convenience!